Returns Policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

  • We do not accept returns on used or refurbished products; these items come with a limited warranty only.
  • We do not accept returns for special orders that were provided upon your request or for orders placed in error on your part.
  • We do not accept returns on products that are classified as sanitary goods, hazardous materials, flammable liquids, or gases.

Additional non-returnable items:

  • Some health and personal care items
  • To complete your return, contact us to request a Return Authorization.
  • Do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable):

  • Any item not in its original condition is damaged or missing parts for reasons not due to our error
  • Any item that is returned more than 30 days after delivery


Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@forkliftplus.com.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, email: info@forkliftplus.com